General information
Any access or use of By Myles Design & Print Studios/ByMylesStudios.com signifies your consent to the following terms and conditions. Prior to taking any legal or action otherwise, please contact us to notify us of the nature of the query. By Myles Design & Print Studios will not accept any returns delivered to us without written communication and agreement prior to return to us.
**All Pre-Order Items are Final Sale**
Payments and Charges
We accept PayPal. **Please note: Registration with PayPal is NOT required**. By Myles Design & Print Studios reserves the right to amend prices on the site at any time. From time to time, despite our endeavour to maintain accurate and correct pricing on the website, there may be mistake(s). If there is a mistake, you will be notified via email before the product(s) are dispatched to you. Shipping charges are not included in the price of the product. Shipping charges are determined by the size of your order in total cost.
Orders will be accepted via email for all merchandise. When an order is placed you will receive an email confirming the order and the billing details of the order once payment is confirmed. The order acceptance will be when the funds have been received and the product(s) have been dispatched to you.
When ordering goods from By Myles Design & Print Studios for international deliveries you may be subject to import duties and/or taxes, By Myles Design & Print Studios is not responsible for any charges that are incurred from customs/duties whatsoever. Any additional charges for customs clearance are considered outside of our control and By Myles Design & Print Studios cannot predict the value of what these charges may be.
Returns and Exchanges
Returns or Exchanges may be done within 14 days from package arrival/purchase date. We kindly ask that all valid returns must be in unworn condition with attached tags and packaging. By Myles Design & Print Studios will not accept any returned merchandise without prior written communication. Upon inspection and approval, Exchange or Store Credit will be provided, No Refunds. All sale items and discounted merchandise are Final Sale and cannot be returned or exchanged.
All charges incurred as the result of an exchange or return (ie. shipping, duties, and taxes) are the customer’s responsibility. In the case of an exchange the customer will be required to pay an additional re-shipping fee.
Although we try our best to ensure packages are delivered in a timely manner, shipping times may vary depending on the destination. Once a package is shipped we have no control over how long it will take to arrive. We also have no control over whether or not your package is delayed in your country’s customs office. By placing an order with us, you accept the risk that your package may be delayed during shipment for these reasons. All items will be shipped via Canada Post and include a tracking number.
Lost or Damaged Items
You understand and agree that By Myles Design & Print Studios shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company. By Myles Design & Print Studios will provide you with the tracking number and contact information for the shipping company as needed.
By Myles Design & Print Studios is not responsible for ‘unclaimed’, ‘refused’, or lost packages shipped to the stated address given for the order.
Change of Address
If in the instance a customer would like a package shipped to an address other than the one registered to the credit card it is possible that these details will need to be verified for security purposes, otherwise we reserve the right to only ship to the billing address. If the order has already been shipped and in the mail stream, the address cannot be changed and will have to wait to be RTS (returned to sender), at which time the customer will be contacted and issued a re-shipping fee.
Security
Purchases made through the By Myles Design & Print Studios Online Store are secured through PayPal, the most trusted internet payment processing company. All personal and credit card information transmitted are handled by PayPal’s secure connection. All personal contact information transmitted to us will not be shared, sold or solicited.
If you have questions regarding these terms, please contact us anytime at: ByMylesStudios@gmail.com